FAQ

Frequently Asked Questions

Got Questions? We’re Here to Help.

About Your Stay

Standard check-in time at Boutique Seminyak is from 15:00 (3:00 PM), and check-out is until 12:00 (12:00 PM). Early check-in or late check-out requests are subject to room availability and may incur extra charges.

Booking directly through our official website or official WhatsApp channel guarantees you the Best Rate Guaranteed with no hidden fees. Direct guests also enjoy exclusive perks such as priority room upgrades (subject to availability), flexible check-in/check-out options, direct communication with our reservation team for special requests, and access to exclusive special offers.

Yes, modifications to your stay dates or room details are subject to room availability and the terms of your booked rate plan. To request a change, please contact our reservation team directly at [email protected] or via WhatsApp

Early check-in and late check-out requests are subject to room availability upon arrival or departure. Depending on the time requested, a nominal fee may apply to guarantee your room. If your room is not ready, you are welcome to leave your luggage at the front desk and enjoy our pool or restaurant facilities

Location & Transportation

Tijili Seminyak is located on Jl. Drupadi No. 9, Seminyak, Bali.

Boutique Seminyak is a short 5 to 10-minute walk (approximately 450 meters) from Double Six Beach and Seminyak Beach. A complimentary buggy shuttle service is also available to take guests closer to the beach area. The hotel also offers easy access to Eat Street (Jl. Kayu Aya), beach clubs like La Plancha, boutique shopping alleys, and local cafés within walking distance.

Our boutique hotel is located approximately 11.6 km from Ngurah Rai International Airport (DPS), which is usually a 20 to 35-minute drive depending on local traffic conditions.

Yes, private airport transfer service is available at an additional charge (maximum 4 persons with luggage per car). Please contact our team prior to your arrival for current rates and to arrange your pickup.

Yes, complimentary luggage storage is available at the front desk. You are welcome to leave your bags with us and enjoy our pool or restaurant facilities while waiting.

Yes, we offer free self-parking facilities on-site for both cars and motorbikes for in-house guests. Valet parking service is also available subject to terms and conditions.

Rooms & Accommodation

We offer a variety of stylish room options including Deluxe Room, Deluxe Balcony, Deluxe Balcony Pool View, Deluxe Corner, and Junior Suite. All guest rooms are equipped with in-room amenities such as individual air conditioning, flat-screen TV, high-speed Wi-Fi, safety deposit box, coffee and tea making facilities, mini-refrigerator, hairdryer, and private en-suite bathroom.

Yes, extra beds are available upon request for an additional daily fee, subject to room type capacity. Please contact our team in advance to arrange an extra bed for your stay.

 Absolutely. Boutique Seminyak is a family-friendly boutique hotel featuring an outdoor swimming pool, spacious rooms, and a quiet environment that is safe and comfortable for children.

Yes, we offer connecting room options for families and small groups who want togetherness without compromising privacy. You contact our reservation team in advance when making your booking.

Yes, we offer special extended stay options. Enjoy exclusive benefits that grow with every extra night by contacting our reservation team in advance when making your booking.

Dining & Facilities

Breakfast inclusion depends on the room package selected during booking. We serve daily buffet/a la carte breakfast at Kakatua Tropic Lounge with a variety of local and international dishes, including vegetarian, vegan, and halal-friendly options. For guests leaving early for flight or tour schedules, takeaway packed breakfasts can also be arranged upon request at the front desk.

Guests can dine at Kakatua Tropic Lounge, Boutique Seminyak’s open-air restaurant and bar located right by the pool. Serving all-day dining from breakfast to dinner, it offers local Indonesian specialties, international dishes, artisanal coffee, and tropical cocktails. Explore the full menu via our digital food & beverage menu or reserve a table via WhatsApp.

Hotel facilities include: Outdoor Swimming Pool & Sun Deck (1st Floor), Kakatua Tropic Lounge & Bar (1st Floor), Complimentary Buggy Shuttle Service, Free High-Speed Wi-Fi in all premises, 24-Hour Front Desk & 24-Hour Room Service, and Guest Elevator/Lift.

Yes, Boutique Seminyak and Kakatua Tropic Lounge offer stylish tropical venues tailored for private celebrations and gatherings. For custom arrangements and event inquiries, feel free to contact our team via WhatsApp Reservation.

Guests can join our hands-on Balinese Cooking Class at Kakatua Tropic Lounge to learn authentic Balinese recipes.

Yes, Kakatua Tropic Lounge hosts weekly dining events, including Monday Skewer Night every Monday and All-You-Can-Eat BBQ Night every Wednesday and Friday, complete with a complimentary drink. Contact us via WhatsApp to reserve a table.

Booking & Policies

Yes, a refundable security deposit is required upon check-in to cover incidental charges during your stay. This deposit can be made via credit card pre-authorization or cash, and is fully refunded upon check-out following a room inspection.

Cancellation policies depend on the rate plan or package selected during booking (e.g., Flexible vs. Non-Refundable). If you booked a flexible rate and wish to cancel, please contact our reservation team directly at [email protected] or via WhatsApp with your booking reference.

Boutique Seminyak accepts major credit cards (Visa, Mastercard, JCB, American Express), debit cards, Indonesian QRIS payments, bank transfers, and cash in Indonesian Rupiah (IDR).

You can reach our reservations and guest support team directly via WhatsApp, email us at [email protected], or call us at +62 361 9597 029. We are happy to assist you with room availability, custom booking packages, or any special arrangements for your stay.